Shipping Policy

Processing Time
All orders are processed and prepared within 1–2 business days.

Shipping Rates & Delivery:
We offer reliable shipping options for all our customers. Estimated delivery time is between 3 to 7 business days depending on your location.

Order Tracking:
Once your package is on its way, you will receive a confirmation email containing a tracking link to follow your delivery status.

Returns & Refunds Policy:

30-Day Return Policy:
We want you to love your skincare routine. If you are not completely satisfied, you may request a return within 30 days of receiving your order.

Eligibility & Condition:
For hygiene and safety reasons regarding cosmetic products and devices, returned items must be unopened, unused, and in their original packaging.

How to Initiate a Return:
To start a return request, please email our support team at Support@luhandra.com with your Order Number and reason for return. We will guide you through the next steps.